Innovative ordering technology that amplifies the concept

About Scandic Go

Scandic Go is Scandic’s new brand in the fast-growing economy segment. Key features of the concept include competitive pricing, inviting design, innovative technology, convenient self-service and 24/7 availability of hot food, snacks and drinks. It’s a modern hotel leaving guests with time on their hands and money in their pockets.

"Pej delivers a flexible and seamless setup and process, enabling the development of our new hotel concept."

Petra Lindholm, Project Manager at Scandic Go.

The challenge

The core of Scandic Go is being hassle-free and wallet-friendly. It is the downtown place to stay when you go ‘do your thing’. Scandic has peeled off the non-essentials to make room for a truly modern reality.

Innovative ordering technology that amplifies the concept

When selecting a digital ordering partner, prioritising highly user-friendly solutions and a smooth checkout experience was paramount - Scandic Go searched for a vendor that minimised queues and clicks. The partner that matched Scandic Go’s requirements and expectations, was Pej.

The solution

Since September 2023, Scandic Go has been up and running with a Pej self-service kiosk and ordering app, making it fast and easy for guests to conveniently purchase food and beverages from the café and pre-order breakfast.

- Pej is our digital partner delivering a flexible and seamless setup and process for ordering food, drinks and snacks, enabling the development of our new hotel concept, Petra Lindholm says.

The result

Scandic Go guests are welcomed with an intuitive and appealing ordering experience, perfectly in line with the essence of the hotel concept. Guests walk in, grab what they want to eat and drink, pay with a few clicks, and walk out.

The collaboration between Scandic Go and Pej paved the way for a fantastic result.

- The collaboration has been smooth and flexible, something that we really appreciate. The intuitive solution has also contributed to a great collaboration, Petra says.

Pej is the chosen vendor for the concept

Right now, Scandic Go is launched in the heart of Stockholm. During the fall another Scandic Go- hotel in Stockholm will open with the same self-service and ordering setup.

- Pej is an innovative partner. We look forward to the continuation of our collaboration and are happy with the setup, Petra Lindholm says. 

Scandic Go has chosen to work with Pej for
several reasons, including:

▪ Pej’s technology fully aligns with the truly modern Scandic Go concept
▪ The intuitive ordering solutions are easy to roll out and sustain
▪ Pej is a partner in the forefront of self-service and digital ordering solutions
▪ A fluid collaboration that accelerates product development and improves the customer experience